Effective Date: March 28, 2025

Last Updated: December 2, 2025

This Cookie Policy explains how PineWoodsAI LLC (“we,” “our,” “us”) uses cookies and similar technologies when you visit our website or use our Services. This Policy applies to individuals located in the United States.

1. What Are Cookies?

Cookies are small text files stored on your device by your browser. They help websites function, improve user experience, and remember

preferences.

We may also use similar technologies, such as:

• Local storage

• Pixels

• Device identifiers

2. How We Use Cookies

We use the following categories of cookies:

2.1 Essential Cookies

Required for the operation of our Services. These enable:

• Secure login (Auth0 sessions)

• Account authentication

• Basic platform functionality

Without these cookies, key features will not work.

2.2 Functional Cookies

These remember:

• Login method (e.g., Google OAuth)

• Preferences and dashboard states

• Cookie banner selections

These improve your experience but are not strictly required.

2.3 Analytics & Performance Cookies

We use cookies and similar technologies to:

• understand how users interact with our platform (e.g., heatmaps, clickmaps, session recordings)

• improve performance, usability, and user experience

• measure conversion and marketing effectiveness

• support general analytics and product development activities

These may include:

• analytics tools (e.g., Hotjar, Google Analytics, Amplitude, Mixpanel)

• performance and usage tracking tools

• conversion measurement tools

• advertising platform pixels (e.g., Meta Pixel, Google Ads, TikTok Pixel) used for aggregated audience insights and marketing performance measurement

What We Do Not Do

We do not:

• share personally identifiable information with advertisers

• allow third parties to identify individual users through these cookies

• sell personal information

• enable cross-site tracking that identifies you across the web

All analytics and advertising tools operate on aggregated, anonymized, or de-identified information — not data that personally identifies you as an individual.

You may manage cookie preferences through your browser settings or our cookie consent banner.

3. Third-Party Cookies

The following service providers may set cookies:

• Auth0 – authentication & secure sessions

• Stripe – secure payment verification

• Rook – biometric integration (if user opts in)

• Analytics tools – basic usage analytics

• Cloudflare – performance & security

• Email delivery (e.g., Postmark) – optional email tracking for deliverability

• Google OAuth (Authentication Only) – If you sign in using Google OAuth, Google may process authentication-related information as part of the standard OAuth flow. PineWoodsAI does not use Google Analytics, Google Ads, Google Tag Manager, or other Google tracking or advertising cookies.

All third-party cookies are subject to their respective privacy policies.

4. Cookie Retention Periods

To support transparency and compliance:

• Session cookies expire when you close your browser.

• Persistent cookies (e.g., functional preferences) may remain on your device for up to 12 months, unless deleted manually or via browser settings.

5. Your Cookie Choices

You may:

• Accept or decline non-essential cookies using our cookie banner

• Adjust browser settings to block or delete cookies

• Clear cookies at any time

• Use private/incognito modes to limit cookie persistence

Note: Disabling essential cookies may prevent parts of the platform from

functioning properly.

6. Do Not Track (DNT) Disclosure

Some browsers send a “Do Not Track” (DNT) signal indicating a preference not to be tracked across websites.

At this time, there is no consistent industry standard for responding to these signals, and PineWoodsAI does not currently respond to DNT requests.

However, any analytics or advertising technologies we use operate on aggregated, anonymized, or de-identified information and are not intended to identify individual users across different websites.

You may manage cookie preferences through your browser settings or our cookie banner.

7. Changes to This Cookie Policy

We may update this Cookie Policy periodically.

Updates will be reflected with a revised “Last Updated” date.

Material changes may be communicated to active users.

8. Contact Us

If you have questions about this Cookie Policy or your privacy choices, contact: [email protected]